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Because we make all our jewelry to order and the price of our raw materials is so high, all orders purchased using a discount code are only eligible for either a FULL refund in the form of a store credit or a refund to the original payment method MINUS a 15% restocking fee.
AGJ offers free returns for a full refund or store credit within 45 days of delivery of your new jewelry. Exclusions may apply. Returns only valid on eligible items. Custom / engraved / birthstone / personalized jewelry is final sale.
We make all of our pieces by hand in our studio in Los Angeles and do our best to turn orders around as quickly as possible. Due to Covid-19 we are experiencing delays and appreciate your patience as we navigate this new normal. As such, all items in the IN STOCK collection will ship within a few days. All other styles will be added to our production queue and will ship in 5 - 7 weeks.
All international orders are subject to import taxes, customs duties and brokerage fees levied by the destination country and the recipient is responsible for paying these fees. All international orders are final sale.
Click here to read our full returns and exchange policy as well as updates to these policies due to COVID-19.