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Getting In Touch

For answers to our most common FAQ, please visit ourConcierge Center
To initiate a repair or return, please visit ourportal
For questions about a preexisting order, please email concierge@arielgordonjewelry.com
For wholesale inquiries, please emailwholesale@arielgordonjewelry.com
For press and stylist inquiries, please emailpr@arielgordonjewelry.com

Can't Find What You're Looking For?

Feel free to message us by tapping the bubble in the bottom right corner of your screen
You're also welcome to call us at 213.488.2618
Monday - Friday 9:30 - 5:30 PST

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Please accept our terms to complete your purchase:

Because we make all our jewelry to order and the price of our raw materials is so high, all orders purchased using a discount code are only eligible for either a FULL refund in the form of a store credit or a refund to the original payment method MINUS a 15% restocking fee.
AGJ offers free returns for a full refund or store credit within 45 days of delivery of your new jewelry. Exclusions may apply. Returns only valid on eligible items. Custom / engraved / birthstone / personalized jewelry is final sale.
We make all of our pieces by hand in our studio in Los Angeles and do our best to turn orders around as quickly as possible. Due to Covid-19 we are experiencing delays and appreciate your patience as we navigate this new normal. As such, all items in the IN STOCK collection will ship within a few days. All other styles will be added to our production queue and will ship in 5 - 7 weeks.
All international orders are subject to import taxes, customs duties and brokerage fees levied by the destination country and the recipient is responsible for paying these fees. All international orders are final sale.
Click here to read our full returns and exchange policy as well as updates to these policies due to COVID-19.

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BUYING A PRESENT?

Need it in a hurry?
To keep your holidays stress free, we've put together our
in-stock collection and it's full of gifts she's sure to love.

Want something personalized?

Our full collection of custom designs are obviously still available.
(These babies just take a little longer to make since they are all
made-to-order but we think they are worth the wait.)

Be sure to check out our shipping calendar to see our cut off dates for
orders + to make sure your gifts get there on time.

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